There are three types of Instagram accounts: Personal, Business, and Creator. These types are organized into two categories: personal and professional (Business, and Creator).


If you receive 'The user is not an Instagram Business' error, your Instagram profile looks like Business account but actually it's not. It's a Creator account. And a Creator account cannot be used for direct publishing via RADAAR. You can either switch your profile to a Business Account.


To solve this issue please follow the instructions given:


  1. Open Instagram mobile app.
  2. Go to your Instagram profile and click on the hamburger menu in the top right corner.
  3. Then click on the Settings button at the bottom of the menu.
  4. From your settings menu, select Account.
  5. Switch back to Personal Account at the bottom.
  6. Switch to Business Account again.
  7. Select the Business box and move onto the next step.
  8. Go back to RADAAR.
  9. Navigate to Settings from left navigation.
  10. Switch to Channels tab.
  11. Remove your account by clicking the Delete from Smart Button next to your disconnected account.
  12. Reconnect the channel by clicking the Connect button located on the top.